Exchange Vows Major Improvement for Call Center Wait Times, Website
Covered California is hiring 350 new workers to answer phones and is planning website upgrades in an effort to improve the customer experience at the state’s new insurance exchange.
Los Angeles Provider Groups Upset Over Opt-Out Forms for Duals Project
Two groups of Los Angeles County health care providers submitted a letter to state health officials outlining new concerns about the opt-out provision of the state’s duals demonstration project.
Legislators Question Duals Program Implementation at Oversight Hearing
At a joint legislative hearing yesterday, state health officials fielded a wide range of questions and concerns about the dual-eligibles demonstration project due to launch on April 1.
Exchange Mum on Premium Payments
Roughly half a million Californians signed up for health insurance through Covered California starting Jan. 1, but one month later it’s still unclear how many of those enrollees paid their premiums.
State Alters Rollout of Duals Project
The launch of the state’s duals demonstration project still is slated for April 1, but with some county-specific delays and a few changes in Los Angeles County.
Poll of State College Students Breaks Stereotypes of ‘Young Invincibles’
The big barrier for health care insurance among young people is price not indifference, according to a new poll of state college students. The findings seem to contradict a common theme about “young invincibles” who don’t think they need health insurance.
Assembly Passes Continuity of Care Bill
Insurers would be required to cover a complete course of certain treatments despite termination of coverage under a bill approved unanimously last week by the state Assembly.
Information Exchange Efforts Outlined
California health information exchange officials have produced a series of webinars examining innovations and developments throughout the state.
Study Shows Decline in Emergency Services Use Among Newly Insured
A new UCLA study showed a correlation between having health insurance and using fewer emergency department services — one of the primary cost-saving tenets of the Affordable Care Act.
Senate Passes Bill Requiring Coverage, Notice After Changes in Provider Status
The state Senate passed a bill yesterday that places restrictions and responsibilities on insurers when they change network status of providers.