Medicare awards two categories of star ratings to represent quality at home health agencies. One is based on clinical records and the other is determined by surveys patients fill out. Five stars is the highest rating and one star is the lowest. This chart shows how many stars California home health agencies received.
Medicare assigned clinical star ratings based on agencies’ performance for patients receiving care from April 2012 through June 2015. Patient satisfaction “summary” stars were based on surveys of people who received care from June 2014 through June 2015. This chart includes California agencies whose patient experience stars were based on fewer than 100 surveys or had other data shortcomings that made them unreliable. The data, published in January, is the most recent.
Check out Jordan Rau’s full story “Dueling Star Ratings May Confuse Some Home Health Patients” to read more about this topic.