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Lawyer Jeff Bloom used to be the person whom medical providers and debt collectors would hire to represent them in court. “I was a bad guy, for sure,” he said.
Then, a few years ago, he switched sides. Bloom now represents consumers and, in this episode, shares what he knows. He said consumers have more rights than they may realize, although enforcing those rights may be tough.
One other piece of advice:
“Be a good guy. Don’t be threatening. Don’t yell at people,” Bloom said. “Judges are your audience. And if you’re a good guy, they may help you out.” Here’s a transcript for this episode.
“An Arm and a Leg” is a co-production of Kaiser Health News and Public Road Productions.
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This story was produced by KHN (Kaiser Health News), a national newsroom that produces in-depth journalism about health issues. Together with Policy Analysis and Polling, KHN is one of the three major operating programs at KFF (Kaiser Family Foundation). KFF is an endowed nonprofit organization providing information on health issues to the nation.