A small health center in Goshen, Ind., near the border with Michigan, puts “listening to patients’ stories” first. “The rest is housekeeping.”
Electronic health records can help reduce medical errors, but when not used well they can strain the doctor-patient relationship. Dr. Wei Wei Lee, an internist with the University of Chicago Medicine, has developed strategies to make sure tech is a tool, not a barrier.
Are physicians asking patients the right questions in order to provide good care? Laser-focused on biomedical symptoms, some doctors miss the psychosocial factors that can be a barrier to good health. In Episode 7 of the podcast, we hear about a creative study that uncovers how some medical errors happen.
An estimated 18 million American adults have sleep apnea. The go-to treatment — a CPAP machine — offers a healthy restful night’s sleep, but many people struggle to use it. As many as 50% of patients stop using the device.
Check the fine print. When you get a prescription for expensive medical equipment, you may need to follow the doctor’s orders — to the letter — to get your health insurance company to pay up.
Skipping meals. Rationing medicine to make it last. The high cost of insulin has pushed some people with diabetes to make hard choices. Hear about insulin’s backstory and the hacks that might make it affordable.
Beware at the pharmacy counter: Your insurance company could be in cahoots with a pharmacy benefit manager — and the negotiations that go on between them are trade secrets.
Some patient advocates say your doctor’s notes offer insights you might never hear from your physician, putting patient and provider on the same page.
Doctors routinely order MRIs, but the price patients pay can be unpredictable. Hear how one determined woman scanned her options to find the best deal.
An unexpected hospital bill can bust the family budget. That leaves lots of people with bills they can’t pay. Turns out, that’s a crisis for hospitals too, and some are getting creative about collecting debt.