Even Well-Intended Laws Can’t Protect Us From Inaccurate Provider Directories
By Bernard J. Wolfson
State and federal laws require health plans to offer accurate lists of participating doctors and facilities, but consumers still struggle to get timely appointments with providers.
No-Bid Medi-Cal Contract for Kaiser Permanente Is Now Law, but Key Details Are Missing
By Bernard J. Wolfson
Gov. Gavin Newsom signed a bill last month that authorizes a statewide Medi-Cal contract for HMO giant Kaiser Permanente. But details still need to be worked out in a memorandum of understanding.
California’s Massive Medicaid Program Works for Some, but Fails Many Others
By Angela Hart and Bernard J. Wolfson
Medi-Cal serves more than one-third of the state’s population — offering a dizzying range of care to a diverse population. In the new “Faces of Medi-Cal” series, California Healthline will assess the program’s strengths and weaknesses through the lives and experiences of its enrollees.
California’s Resolve Questioned After It Grants Medi-Cal Contract Concessions
By Bernard J. Wolfson and Samantha Young
After the Department of Health Care Services canceled Medi-Cal contract awards under pressure from major insurers, some consumer advocates question the administration’s willpower to improve care in the safety-net program.
“Peor de lo que la gente cree”, cambios en Medicaid crean caos en los estados
By Phil Galewitz and Katheryn Houghton and Brett Kelman and Samantha Liss
Tanto beneficiarios como defensores de pacientes dicen que los funcionarios de Medicaid enviaron formularios de renovación obligatoria a direcciones viejas, calcularon mal los niveles de ingresos e hicieron malas traducciones de los documentos.
Computer Glitches and Human Error Still Causing Insurance Headaches for Californians
By Bernard J. Wolfson
Covered California and Medi-Cal share a computer system for eligibility and enrollment. Nearly a decade since the Affordable Care Act expanded coverage options in the state, enrollees can be diverted to the wrong program — or dropped altogether — if erroneous information gets into the system.
Fallas informáticas y errores humanos en la cobertura de seguros siguen siendo un dolor de cabeza para los californianos
By Bernard J. Wolfson
Es cierto que pequeños cambios en los ingresos pueden hacer que la elegibilidad cambie, pero si se ingresa información incorrecta en un sistema informático compartido por Covered California y Medi-Cal, o se elimina información precisa, eso les puede causar grandes dolores de cabeza a los afiliados.
New Covered California Leader Urges Renewal of Enhanced Federal Aid for Health Premiums
By Bernard J. Wolfson
Jessica Altman took over in March as executive director of California’s health insurance marketplace, which serves 1.8 million people. She warns that if Congress does not renew the tax credit enhancements that have made health plans more affordable, consumers will face significantly higher premiums, which could cause many to forgo coverage.
Giant Health System Almost Saved a Madera Hospital. Now, It Wants to ‘Extract Every Dollar.’
By Bernard J. Wolfson and Melissa Montalvo, The Fresno Bee
A bankruptcy judge will soon decide whether a Central Valley hospital needs to liquidate to repay its creditors. Its largest creditor, St. Agnes Medical Center, is the very entity that backed out of purchasing the Madera Community Hospital last December.
Un sistema de salud gigante casi salvó a un hospital de Madera. Ahora quiere “sacarle cada dólar”
By Bernard J. Wolfson and Melissa Montalvo, The Fresno Bee
Problemas como el de Madera son comunes en otros hospitales pequeños con situaciones financieras precarias en California, y en todo el país.
