The Health Law

Latest California Healthline Stories

Website Glitches. Health Literacy Issues. How Navigators Navigated the ACA Launch

Organizations working to enroll consumers in coverage through the Affordable Care Act’s health insurance exchanges faced a number of challenges, including low consumer health literacy and technical glitches. As HHS reviews the next batch of grant recipients, there are still some questions about the role of navigators and how crucial they are to enrollment.