Federal Government Adds Patient Opinions to Web Site
On Friday, the federal government posted the results of a survey of patient experiences and perceptions of hospital care on its Hospital Compare Web site. According to the survey, patients treated at Kaiser Permanente hospitals in Southern California were less satisfied than many patients at other hospitals in the region and nationwide.
- "Study Finds Many Patients Dissatisfied With Hospitals" (Pear, New York Times, 3/29).
- "Area Kaiser Patients Less Satisfied Than Many at Other Hospitals" (Lin II, Los Angeles Times, 3/29).