Analysis: VA Employees Directed To Falsify Wait Times
The analysis found that supervisors, in at least 7 states including California, told their staff to manipulate the times to give the false impression their facilities were meeting VA performance measures for shorter wait times.
VA Bosses In 7 States Falsified Vets' Wait Times For Care
Supervisors instructed employees to falsify patient wait times at Veterans Affairs' medical facilities in at least seven states, according to a USA TODAY analysis of more than 70 investigation reports released in recent weeks. Overall, those reports — released after multiple inquiries and a Freedom of Information Act request — reveal for the first time specifics of widespread scheduling manipulation. (Slack, 4/7)