Blue Shield of California Announces $100M IT Deal
On Tuesday, Blue Shield of California announced a contract worth more than $100 million to overhaul its information technology and business processes, the San Francisco Business Times reports.
Blue Shield officials said the project is intended to improve IT systems used for:
- Claims processing;
- Membership functions;
- Customer service;
- Sales; and
- New product development.
The software upgrade is expected to begin next year.
Blue Shield spokesperson David Seldin said the insurer also would make significant investments in computer hardware as part of the project.
Blue Shield contracted with Newport Beach-based TriZetto Group on the deal (Rauber, San Francisco Business Times, 1/29). This is part of the California Healthline Daily Edition, a summary of health policy coverage from major news organizations. Sign up for an email subscription.