Blue Shield of California Providing Members With Online Rating Tool
Blue Shield of California is launching an online ratings tool to let members review the insurers' health plans, the San Francisco Business Times reports.
The tool is intended to help members choose among Blue Shield plans and also gives Blue Shield customer service representatives an opportunity to address members' concerns.
Blue Shield has been testing the program for several months (Brown, San Francisco Business Times, 1/13).This is part of the California Healthline Daily Edition, a summary of health policy coverage from major news organizations. Sign up for an email subscription.