CalWIN Software Problems Delay, Cut Welfare Benefits
Problems with a California Department of Social Services software program to administer the state welfare program have delayed, cut or eliminated benefits for tens of thousands of state residents. Critics of the program, called CalWIN, say underlying technical glitches with the program have caused the issues. However, state officials say the program handles the majority of the 2.5 million cases without any issue.
- "On The Money: Million Dollar Mistake?" (Shane, "On the Money," CBS 13, 11/13).