Cigna Contracts with Yahoo! to Create Personalized Benefits Web Sites for Members
Cigna Corp. yesterday announced that it has signed a multimillion-dollar, multi-year contract with the Internet portal Yahoo! to create personalized benefits Web sites for Cigna health plan members and retirement plan participants, the Denver Rocky Mountain News reports. Through the Web sites, members will be able to review medical and dental plan benefits, select a physician, research medical claims, update personal information and perform other administrative tasks (Perrault, Denver Rocky Mountain News, 1/10). The Web sites will also provide 24-hour access to the Cigna Tel-Drug online pharmacy, which lets members order home delivery of prescription drugs, set up drug refill reminders and access prescription drug information. In addition, members will have the option of receiving customized health care news through their sites (Cigna/Yahoo! release, 1/9). Cigna spokesperson Joe Mondy said that the company conducted "rigorous evaluations" to ensure privacy and security for the sites (Denver Rocky Mountain News, 1/10). Cigna will begin offering the service sometime in the first half of this year and plans to make it available to most of its 14.3 million Cigna HealthCare members by the end of the year (Cigna/Yahoo! release, 1/9).
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