Consumers, Physicians Face Difficulties Finding Out Which Hospitals, Practices Available Through Exchange Networks
Consumers and physicians are facing similar challenges obtaining information about which hospitals and physician practices are available in the provider networks of health plans offered through the federal and state-operated exchanges. As a result, consumers are not able to determine whether they can continue to see their current physicians or consider physicians close to them. Meanwhile, some physicians are finding it difficult to confirm whether they are covered in a plan when patients ask for such information.
- "Even Doctors in Dark About New Health Plans" (O'Donnell/McGinnis, USA Today, 11/10).