California Healthline Daily Edition

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Wednesday, Mar 13 2013

Contra Costa County Rejects State Contract for Call Center

On Tuesday, the Contra Costa County Board of Supervisors rejected a contract offer from the state to run a call center for the California Health Benefit Exchange, citing a dispute over wages with local unions. The state now is looking "aggressively" at other options, such as expanding its call centers in Rancho Cordova or Fresno or selecting another county to operate a call center, according to Covered California spokesperson Dana Howard.

"Contra Costa County Loses State Call Center in Labor Dispute" (Vorderbrueggen, Contra Costa Times, 3/12).

This is part of the California Healthline Daily Edition, a summary of health policy coverage from major news organizations. Sign up for an email subscription.

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California Healthline is a service of the California Health Care Foundation produced by Kaiser Health News, an editorially independent program of the Kaiser Family Foundation.

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