Disney Institute Launches New Health Care Initiative
The Disney Institute -- a management consulting organization -- recently announced the launch of a new professional development program targeting the health care industry. The program aims to help hospitals improve patient satisfaction and overall happiness. Stacey Thomson, spokesperson for the institute, said that if patients "don't feel comfortable and happy, and if they don't feel the staff and doctors listen to them, it can negatively impact the way they recover."
- "Disney Institute Launches Health Care Program" (Aboraya, Orlando Business Journal, 7/7).