Doctors Criticize Zagat’s Online Physician Reviews
Doctors in California and other states are critical of an online system that WellPoint licensed from Zagat to review physicians, arguing that the system is not an effective way of assessing them. A New York Times editorial supports the use of Zagat's online physician rating service.
- "Noted Rater of Restaurants Brings Its Touch to Medicine" (Freudenheim, New York Times, 2/16).
- "Rating Doctors Like Restaurants" (New York Times, 2/18).