Doctors’ Star Ratings Taking Root, Despite Criticism That Its Just A Marketing Ploy
More and more, hospitals are allowing patients to rate their experience with their doctors. Although some decry the practice as worthless and others see value in improving quality, one thing is clear -- the trend won't be disappearing any time soon.
When Hospitals Post Doctor Ratings, Who Benefits?
When Scripps Health started using patients’ reviews to give online ratings to hundreds of its doctors last August, the San Diego health system became the second in California to do so and one of a dozen nationally. Today, about 50 systems score their doctors with one to five stars, with 16 launches since Jan. 1. The transparency trend is taking off. It appears to be a bold move, one that could expose mediocre providers in a way that could hurt their bottom line and send savvy patients looking elsewhere for a doctor who is not so rude. (Clark, 7/21)