Following Refrigerator Glitch At San Diego VA, Nearly 1,500 Patients Get Useless Flu Shot
A series of missteps occurred after the incident and no action was taken for 10 days. "Alert fatigue" may be in part to blame.
San Diego Union-Tribune:
San Diego VA's Haywire Alert System Led To Bad Flu Vaccine, 'Accountability' Actions Underway
After a San Diego VA refrigerator failed and left 1,500 people with useless flu shots in October, the La Jolla VA hospital director says temperature alerts went to the wrong people and nobody took action — for 10 days. "I take this very seriously," Dr. Robert Smith said in an interview. “Individual accountability is going to be — or in my opinion, should be — part of our response.” As of this week, the “accountability actions” are underway, U.S. Department of Veterans Affairs officials in San Diego said. (Steele, 12/13)