Healthy San Francisco Receives High Marks for Participant Satisfaction
Healthy San Francisco was launched in 2007 and aims to provide health care access for all city residents. The program is not health insurance because it only covers services in San Francisco.
Currently, Healthy San Francisco covers about 75% of the city's 60,000 uninsured residents.
High Satisfaction Ratings
For the survey, KFF surveyed a random sample of 1,026 Healthy San Francisco participants on a range of health issues. The survey took place over several weeks in March.
It found that:
- 92% of participants would recommend Healthy San Francisco to a friend and believe other cities should adopt similar programs; and
- 40% of participants said the quality of their health care has improved since joining the program.
Room for Improvement
However, the survey also found that slightly more than one-fifth of participants in poor health and those without high school diplomas said they do not understand how Healthy San Francisco works.
The report also notes that:
- 40% of participants mistakenly believe they can receive health care services outside of San Francisco; and
- 28% of participants are confused about their payment obligations, including 41% of Spanish speakers and 36% of those in poor health.
Respondents also reported disappointment that Healthy San Francisco does not cover dental or vision care (Knight, San Francisco Chronicle, 8/26).This is part of the California Healthline Daily Edition, a summary of health policy coverage from major news organizations. Sign up for an email subscription.