Higher-Income Policyholders Least Satisfied With Health Insurers’ Practices, PwC Survey Finds
U.S. residents with higher incomes are the least satisfied with their insurers' practices, while low-income individuals in particular are dissatisfied with hospital bills, according to a survey conducted by PricewaterhouseCoopers' Health Research Institute. The survey of 1,000 residents found that among individuals with annual incomes of at least $100,000, about 33% said their insurance payments were not affordable. In addition, about 25% were not confident in their insurance bills' accuracy and about 25% said it was difficult to read their insurance bills. Meanwhile, nearly 50% of low-income individuals said they did not understand how much their hospital care would cost beforehand.
- "Wealthier Americans Are Least Satisfied by Health Insurance Companies, Study Finds" (The Hill, 5/7).