INLAND VALLEY: Health Net Releases Doctor Score Card
Six Inland-area doctors groups received "excellent marks in a report card on patient satisfaction" released this week by Health Net. Surveying nearly 550,000 Health Net members, the second annual report card ranked 66 Southern California physician groups that contract with the HMO. "Issuing a report card to our members for the second consecutive year demonstrates our commitment to consistently provide consumers with meaningful information by which to select a physician group as well as providing benchmarks for our participating physician groups," said Health Net CMO Alan Zwerner. The Riverside Press-Enterprise reports that "[f]ive local groups achieved the highest ranking." PrimeCare Medical Group of Temecula and U.S. Family Care of Victorville received "very good" ratings, while Loma Linda University Health Care scored a "good" rating. Health Net spokesperson Ron Yukelson said no groups scored below "good," which shows "all the groups were well regarded by patients." The surveys asked Health Net enrollees if they were satisfied with the skill of their doctors, the amount of time they had to wait in the doctor's office and if they would recommend their doctor to a friend (McCarthy, 12/8). Click here for coverage of a recent Health Net survey on doctors treatment of diseases.This is part of the California Healthline Daily Edition, a summary of health policy coverage from major news organizations. Sign up for an email subscription.