Joint Commission’s ‘Top Performer’ Ratings Face Criticism
Some critics say that a recently released Joint Commission report could be misleading to consumers because it names hospitals to its "Top Performer" list for only following standard procedures. Lisa McGiffert, director of the Safe Patient Project at the Consumers Union, said, "Consumers need to look at much more than this to know if their hospital is a top performer." However, Joint Commission officials say their report is based on specific measures with clear evidence showing they drive better outcomes.
- "Are Joint Commission 'Top Performers' Enjoying Grade Inflation?" (Rice, Modern Healthcare, 11/14).