Kaiser Nabs Top Spot Again in Insurer Satisfaction Study
For the fifth year in a row, Kaiser Foundation Health Plan ranked highest in member satisfaction among California health plans, according to J.D. Power and Associates' U.S. Member Health Plan Study released this week. Kaiser received a score of 769 out of 1,000 possible points, compared with the state average of 705.
- "Kaiser Ranks Highest Among State's Health Plans for Fifth Year in a Row, Says J.D. Powers" (Rauber, San Francisco Business Times, 3/13).