Kaiser Tops State Health Plans in Satisfaction Survey
For the second year in a row, the Kaiser Foundation Health Plan ranked first among California health plans in J.D. Power & Associates' annual enrollee satisfaction survey. Kaiser scored 769 points on a 1,000-point scale and was the only California health plan above the state's average health plan satisfaction score of 716 points.
- "Kaiser Ranks Highest in Golden State on J.D. Power Satisfaction Survey" (Rauber, San Francisco Business Times, 4/3).