MyPatientRights.org Offers Guidance For Consumers With Health Care Complaints
Liz Helms, the California Chronic Care Coalition's president and CEO, says the site, which the coalition launched, is not a criticism of the state's complaint process. Rather, it is intended for consumers who have no idea where or to whom they should lodge a grievance.
The Sacramento Bee:
Got A Health Care Grievance? There’s A Place To Complain
Your health insurance company denied your treatment. Or it won’t provide the prescription drug you need. Or you’ve got a billing dispute. Or your longtime doctor was dropped from your health plan. When you’ve got a complaint about health care, where are you gonna go? The MyPatientRights.org site is one starting point. (Buck, 3/21)