SCAN Seeks To Improve Members’ Health Literacy
SCAN Health Plan, a Medicare Advantage health insurer in Long Beach, has launched an internal training program for its employees to identify the health literacy needs of its 130,000 members and to align its communications accordingly. The program seeks to match initiatives launched by HHS and the Institutes of Medicine to improve health care communication.
- "SCAN Launches Health Literacy Initiative" (Payers & Providers, 11/8).