Some States Lack Social Services Application Portals
Eight states and the District of Columbia do not provide online application portals for Medicaid and other social services, while 24 states -- including California -- offer such portals only for specific programs. Observers say that online application portals can help states increase participation rates in social services programs.
- "Want Welfare? There Isnât an App for That" (Matthews, "Wonkblog," Washington Post, 1/14).