Study Cites Problems With Overhaul of San Diego HHS
A study conducted by San Diego State University has identified problems stemming from a restructuring project at the San Diego County Health and Human Services Agency. Employees say the re-engineering project has weakened efforts to help indigent residents of the county. According to the report, a computer software program has not improved accuracy in determining eligibility for food stamps or Medi-Cal, California's Medicaid program, and workers at the agency often are unable to locate client records on a computer that now stores them.
- "Report Criticizes Re-Engineering at Health and Human Services" (Deegan, San Diego Reader, 6/8).