Survey Finds 81% of U.S. Residents Satisfied With ACA Coverage

More than 80% of U.S. residents who obtained health insurance through the Affordable Care Act's exchanges say they are satisfied with their coverage, according to a new Commonwealth Fund survey, The Hill reports (Sullivan, The Hill, 6/12).

Survey Details

For the survey, researchers interviewed a nationally representative group of U.S. residents ages 19 to 64. The sample included residents who had purchased coverage on ACA exchanges, as well as residents who were enrolled in Medicaid (Commonwealth Fund, "Americans' Experiences with Marketplace and Medicaid Coverage," 6/12).

Survey Findings

Among residents who had enrolled in coverage through an exchange:

• 45% were "somewhat satisfied" with their health insurance;
• 36% were "very satisfied"; and
• 15% were "not satisfied."

Further, 93% of Medicaid beneficiaries who enrolled in the program through an ACA exchange said they were satisfied with their plans, according to the survey.

In addition, 91% of residents with ACA coverage who have used their plans reported they are satisfied with their provider network.

The survey also found that 53% of individuals with exchange coverage previously had been uninsured.

The report also noted that residents remain uninformed about the law. Just under half -- 46% -- of residents said they were aware of financial assistance under the ACA. At the same time, 60% of residents without insurance said they did not visit an exchange because they did not think they could afford to enroll in a plan (The Hill, 6/12).