Survey: U.S. Residents Trust Family, Friend Physician Recommendations More Than Online Doctor Ratings
U.S. residents trust doctor recommendations from family or friends more than quality information available on online patient review or ratings website, according to a new survey by the Associated Press-NORC Center for Public Affairs Research. Researchers found that about 60% of U.S. residents said they would "very much or completely trust" quality ratings of health care providers from family or friends, compared with about 10% who said they trusted free online rating websites.
- "Most Consumers Unclear About Physician Quality, Poll Finds" (AP/Modern Healthcare, 7/20).
- "Finding Quality Doctors: How Americans Evaluate Provider Quality in the United States" (AP-NORC Center for Public Affairs Research survey, July 2014).