Training, Certification for Exchange Navigators Held Up

Many staff members at community organizations and other groups that have been designated as navigators for the Affordable Care Act's insurance exchanges are still waiting to become certified because of delays at the state and federal levels and technical glitches with the training websites. The staff must undergo five hours of online training and pass an exam.

• "Reform Update: Training Lagging for Counselors To Help Consumers Use Exchanges" (Ross Johnson, Modern Healthcare, 10/3).