Trinity Health System Uses Online Education to Standardize Training on Policies Including Medicare Regulations
Detroit, Mich.-based Trinity Health System has adopted an online education program for its 60,000 employees in an effort to standardize training on policies and legal issues, including Medicare regulations. Employees have 24-hour access to 17 online training modules, and those who opt to complete the modules from home receive overtime pay. A computer tracks the modules that employees have completed and records the time spent on each module to ensure the training is completed properly. Physicians, nurses and other care providers can receive continuing medical education credits for the training. Modules address general compliance issues and targeted topics such as medical records, physician documentation and patient financial services. Trinity also offers modules designed for specific job categories. The nurse module, for example, addresses documentation, medical necessity, utilization review, discharge planning and referral relationships. The system will soon introduce two additional modules dealing with HIPAA privacy and security issues. PricewaterhouseCoopers developed the content for the education program (Report on Medicare Compliance, 1/31).
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