In Busy Emergency Rooms, Patient Liaisons Can Make The Difference Between Life And Death
Although they may not have any medical experience, these hospital workers can spot symptoms and get patients help when they need it most.
Fresno Bee:
Community Regional Hospital Hero Helps Stroke, Heart Patient
Iliana Prudente has greeted thousands of patients and visitors in her two years as a patient liaison at the emergency department at Community Regional Medical Center — some bleeding from gunshot wounds — but nothing seemed amiss about the young man who came to visit his wife a few weeks ago. Until he dropped his keys. (Anderson, 8/1)