DMHC Director Calls Aetna’s 21% Rate Hike for Small Business Plans ‘Unreasonable’ and ‘Unacceptable’

Shelley Rouillard, director of the California Department of Managed Health Care, said that Aetna's 21% rate increase for small business plans is "unreasonable" and "unacceptable." Rouillard added, "We are not seeing this from other plans -- which generally do not have double-digit increases -- and Aetna has not provided data to us to show this is warranted."

• "State Regulator Slams Aetna's 21% Small Biz Increase" (Robertson, Sacramento Business Journal, 7/16).
• "Aetna's 21% Rate Hike Amounts to 'Price Gouging,' California Regulator Says" (Terhune, Los Angeles Times, 7/16).