Medicare Drug Plan Complaints To Be Disclosed
CMS in mid-July will begin to report publicly complaints that Medicare beneficiaries have about their prescription drug plans, CQ HealthBeat reports.
According to CMS spokesperson Peter Ashkenaz, the agency will report complaints on a percentage basis relative to the total enrollment of Medicare prescription drug plans.
In the past month, CMS has received about 2.2 complaints per 1,000 Medicare beneficiaries enrolled in prescription drug plans, with most of the complaints related to enrollment or disenrollment in plans, problems with access to medications and the cost of treatments or copayments (Carey, CQ HealthBeat, 6/29).